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Call +39 0522 511 505 or send an e-mail to rmu@rmu.it.
In the event that the machine must be sent to our office, we will send the RMA form to be attached to the machine under repair.
For assistance and routine maintenance, the assistance time is two working days from the confirmation of the estimate, but the times may vary depending on the extent of the problem.
The Instruction Manual will be provided to you when you purchase the machine and must be stored in the immediate vicinity of the machine, in a special container, protected from liquids and anything that may compromise its readability.
If you lose the manual you can send an email to rmu@rmu.it or call +39 0522 511 505.
With regard to Brain Touch electronics models the manual can be downloaded directly from the machine, following this procedure. (insert link)
It is the user's task to prepare:
The machine’s place of installation must have sufficient natural and/or artificial light in accordance with the regulations in force in the country where it is installed. In any case, the lighting must be uniform, ensure good visibility at every point of the machine and must not create stroboscopic effects and dangerous reflections.
It is also necessary to handle the equipment with caution so as not to damage the electronic components and software.
"Laser" is the acronym for "Light Amplification by Stimulated Emission of Radiation".
The laser is a device capable of emitting a coherent beam of light over very small areas, with dimensions in the order of a micrometre.
The unidirectional and coherent emission implies the possibility of reaching a very high irradiance or power density compared to that of traditional light sources. These properties are the basis of a wide range of applications that laser devices have had and continue to have in the most varied fields. Among other things, it enables permanent engraving on metals and other materials.
The laser beam manipulates matter at an atomic level, allowing writings and images to remain indelibly imprinted in the material.
There are different types of laser sources. The following are the ones we apply to our machines.
FIBER LASER
Active fibre marking undoubtedly offers advantages in terms of maintenance and durability (in working hours) of the Laser. The wavelength of the fibre laser is 1.064 micrometres and allows for precise and powerful marking. Fibre lasers last a long time and require little maintenance over 25,000 working hours. This technology enables to mark ABS, Acrylic, Aluminium, Anodized Aluminium, Copper, Brass, Carbide, Carbon, Cast Iron, Ceramic, Gold, PA, PC, Phenolics, Platinum, PMA, POM, Steel, Stainless Steel, Titanium.
C02 LASER
Our CO2 technology involves the use of galvanometric heads and a plotter system. This technology is suitable for for organic materials such as wood, plastics and resins in general, paper, fabrics, rubber, marble and stone, acetate, methacrylate, leather and numerous other material.
Our marking systems with Laser technology comply with European and international standards regarding safety of use. Additionally, our machines offer can interface with the safety systems of automation lines.
Micro-percussion marking engraves material mechanically, in a more or less deep manner depending on the needs.
CONTROLLED MICRO-PERCUSSION
This pneumatic technology marks irregular surfaces, inclined planes or cylinders up to a 14mm height difference. Marking depth up to 1mm. Marking pieces up to 64HRC surface hardness.
VIBRATING MICRO-PERCUSSION
This pneumatic technology is for very high speed performance (up to 15 characters per second).
ELECTROMAGNETIC MICRO-PERCUSSION
This is ideal technology, with battery-operated systems, to work in complete autonomy and without the need for electricity or compressed air.
Scratch marking technology, with a diamond or tungsten carbide tip, is particularly suitable for marking very hard material pieces (up to 80Hrc). Unlike Micro-percussion technology, the great advantage of this technology is the absolute absence of noise.
With punching machines, unlike micro-percussion or laser technologies, the marking takes place by deforming the material through special punches that reproduce letters and numbers which are then engraved on the product manually using a hammer or through special impact or rolling machines, depending on the shape of the object to be identified.
